About the show
Featured as part of THE NEW YORK TIMES PRESENTS series, a collection of standalone documentaries representing unparalleled journalism, Malfunction features rare footage and interviews with several people who were at the controls that night in Houston — including NFL and MTV executives — to reconstruct an incident that shook the country, and explain how it shaped culture in the decades to follow. With new reporting by the Times, as well as insights from music industry insiders, cultural critics, and members of the Jackson family, the film illuminates the extraordinary fallout, CBS executive Les Moonves’ role, and Justin Timberlake’s parallel career rise.